Playtopia is a parent supervised facility. Children must not be left unattended at anytime.

Parents/Guardians are responsible for watching their children at all times.

All adults, children, and infants entering Playtopia must sign the waiver and get their sticker before entering.

We are a peanut/nut aware facility.

No outside food allowed for drop-in customers.

Adults and children are REQUIRED to wear socks (no shoes, bare feet or indoor slippers are allowed).

Children are recommended to wear grip socks.

Strollers, Wheelchairs, and Walkers are not allowed in the playscape area as they create a tripping/injury hazard.

Playtopia is not responsible for any injuries

Playtopia is not responsible for any lost/stolen items

No food, drinks or gum is allowed in the play area.

Please ensure that you and your children are free of any sickness or infections.

Masks are not required, however we respect everyone’s personal choice to wear one if they so wish or not.

Playtopia reserves the right to refuse entry or ask you and your child to leave if equipment is being used improperly, you are unsafe and/or disrespectful to others.

Drop in sessions are for 2.5 hours only. You must leave the facility at the expiry time based on the time you entered.

After purchasing a ticket online, it is valid 3 months after purchase date. No need to book the date. We are open every day 10:00am – 8:00pm, however please check our website and social media for any closure notices.

One adult is free with one paid child. Any additional adult must buy a ticket.

Children under 1 are free. They must be accompanied by a paid child or paid adult ticket.

Adults are not allowed to jump on the trampoline. Only children up to 12 years of age are allowed to go on the trampoline.

All children must be accompanied by at least 1 adult (over the age of 18).

Children are recommended to wear GRIP socks on the trampoline as outlined in your waiver. Failure to wear GRIP SOCKS may result in injury.

Children must be between 1 to 12 years of age to go on the trampoline. No child over 12 or any adult is allowed to jump on the trampoline.

Children under the age of 4 years must be accompanied by an adult in the designated toddler jumping area.

There is a height limit to each side of the trampoline.

Adults are not allowed to jump, stand on the padding, sides and middle of the trampoline as it is a safety hazard to those jumping.

All participants must have a waiver signed before jumping.

Participants must remove all sharp objects, and jewelry that might cause injury while jumping.

Lying down and sitting on the trampolines is prohibited.

Please do not grab safety pads/ netting.

One participant per trampoline.

No wrestling, racing or tackling.

Please do not jump if you have health limitations or previous injuries

Do not land on head or neck.

Do not attempt any tricks you have not been trained for.

No adults are allowed at Ninja Course.

Land flat on your bottom, on the air bed.

Be aware and respect others around you and nearby obstacles.

Participate at your own risk.

Secure loose dress, scarves, loose hairs etc. before participation.

Remove your shoes and wear approved socks.

Must go down with arms crossed.

Must be sitting on their bottom, and go feet first.

Must go one at a time.

Participants must be wearing tights/pants/ full/ knee-length pants unless parents have given permission.

No climbing up the bottom of the slide under any circumstances.