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Refund Policy

Thank you for shopping at Playtopia.

Please read this policy carefully. This is the Return and Refund Policy of Playtopia.

Tickets & Passes

We do not issue refunds for tickets and monthly passes once the order is confirmed and you recieve or download the ticket/pass image.

Party Bookings

We do not issue refunds of advance payments for party bookings. For full payments you can change your booking date/time at least 48 hours prior to reserved party date and time.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.