Refund Policy

Thank you for choosing Playtopia! Please read the Return and Refund Policy of Playtopia Carefully.

We recommend contacting us for assistance if you experience any technical issues or issues receiving and downloading our products.

Tickets & Passes

All tickets and monthly passes are NON- REFUNDABLE.

PLEASE NOTE:
*All tickets are valid for up to 3 months after purchase*

*All passes start on the day of purchase*

Birthday Party Package Bookings

All party booking deposits are NON- REFUNDABLE. For full payments, you can change your booking date, time, and room up until 7 days before the reserved party date and time.

Private Party Bookings

All private party booking deposits are NON- REFUNDABLE. For full payments, you can change your booking date up until 7 days before the reserved party date and time.

Field Trip Bookings

All Field Trip booking deposits are NON- REFUNDABLE. For full payments, you can change your booking date up to 7 days before the reserved date and time.

Fun for every one. Visit Playtopia today.

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