Playtopia Birthday Party Package Rules & Policies

Please read the following Terms & Conditions carefully before your event. These rules are in place to ensure a safe, smooth, and enjoyable experience for all guests.

Playtopia Code of Conduct:

All Adults, Children, and Infants are required to have a signed liability waiver to enter the facility.
All Adults, Children and Infants are required to wear socks inside the Facility. No Shoes or Bare Feet are allowed!

Payment Policies

A $300 DESPOIT IS REQUIRED TO BOOK YOUR PARTY AND IS NON-REFUNDABLE.
Remaining package balances must be paid at the beginning of the party before you can enter the room to set-up.
Any additional charges (e.g., add-ons, extra guests, etc.) incurred during the party must be settled at least 30 minutes before the end of the scheduled event time.

Party Policies:

You will receive only 15 minutes before the party to set up and decorate.
You are welcome to bring decorations but no taping, sticking or hanging on the walls or from the ceiling is allowed. All decorations must be free-standing.
All outside food must be nut and alcohol-free.
Playtopia does not guarantee fridge and/or freezer space available to store any outside food, beverages, or cakes. All outside food and drinks must be kept inside the room until serving time.
Piñatas or Face painting are prohibited. You must verify all party items, performers and activities with playtopia first.
All guests must leave the facility after their allotted party slot. Unfortunatley there is no playing alowed after party time.
A $50 charge will be applied every 10 minutes if the party host or the guests does not leave the Party Room right at the end of their party time.
There is NO ALCOHOL allowed inside or near the premises of Playtopia. Failure to comply with this policy will result in you being asked to leave the premises and the authorities being called.

Booking Policies:

It is your responsibility to ensure you are aware of all policies and deadlines, as well as that all details for your party are accurate and up to date.
The last day to upgrade your package, modify your current cake or pizza order, or add cake and pizza is 7 DAYS before the date of your party. After the 7-day deadline, we cannot guarantee that we can fulfill any requests regarding upgrades, cakes, and pizzas.
Under no circumstances can pizza or cake be added on the day of your party.
All party bookings are subject to a $20 cleaning fee if they opt to bring outside food for the party.
Package downgrades are NOT allowed.
Package upgrades are permitted as long as they are completed at least 7 days before the party. Receiving a larger room is not always guaranteed if you wait to upgrade, as it is dependent on room availability.
All guests that exceed your package amount are an additional charge (Children $14.99) and (Adults $7.99) and must be paid for 30 minutes before your party ends. You must confirm with reception if you do not want to exceed a specific number of additional guests. It is also your obligation to confirm with reception if you’d like to pay for additional guests (children and adults).
The 30-minute additional time add-on is only for the Play Area, not the Party Room. This add-on is only available for 10:00 am, 10:30 am, 1:30 pm, and 2:00 pm parties only. Each additional 30-minute play time add-on is $100.
There are no double rooms included with any package. To get both sides of a double room, you must reserve two packages.
The birthday child is free in the birthday party package. Parents and siblings each take up spots in the number count of children and adults in any birthday package.
Birthday parties include access to both the Trampolines and the Playscape. The Arcade is not included in Birthday Party Packages and must be purchased separately.

Play-Area and Trampolines

The trampoline is for children only (17 and under). Adults may supervise from outside.
Strollers are allowed in the general areas but are prohibited in the play-areas.
No food or drinks are permitted in any play areas or cafe, they must stay in your party room.

Playtopia Birthday Party Package Rules & Policies

Playtopia Code of Conduct:

All Adults, Children, and Infants are required to have a signed liability waiver to enter the facility.

All Adults, Children and Infants are required to wear socks inside the Facility. No Shoes or Bare Feet are allowed!

Payment Policies

A $300 DESPOIT IS REQUIRED TO BOOK YOUR PARTY AND IS NON-REFUNDABLE.

Remaining package balances must be paid at the beginning of the party before you can enter the room to set-up.

Any additional charges (e.g., add-ons, extra guests, etc.) incurred during the party must be settled at least 30 minutes before the end of the scheduled event time.

Party Policies:

You will receive only 15 minutes before the party to set up and decorate.

You are welcome to bring decorations but no taping, sticking or hanging on the walls or from the ceiling is allowed. All decorations must be free-standing.

All outside food must be nut and alcohol-free.

Playtopia does not guarantee fridge and/or freezer space available to store any outside food, beverages, or cakes. All outside food and drinks must be kept inside the room until serving time.

Piñatas or Face painting are prohibited. You must verify all party items, performers and activities with playtopia first.

All guests must leave the facility after their allotted party slot. Unfortunatley there is no playing alowed after party time.

A $50 charge will be applied every 10 minutes if the party host or the guests does not leave the Party Room right at the end of their party time.

There is NO ALCOHOL allowed inside or near the premises of Playtopia. Failure to comply with this policy will result in you being asked to leave the premises and the authorities being called.

Booking Policies:

It is your responsibility to ensure you are aware of all policies and deadlines, as well as that all details for your party are accurate and up to date.

The last day to upgrade your package, modify your current cake or pizza order, or add cake and pizza is 7 DAYS before the date of your party. After the 7-day deadline, we cannot guarantee that we can fulfill any requests regarding upgrades, cakes, and pizzas.

Under no circumstances can pizza or cake be added on the day of your party.

All party bookings are subject to a $20 cleaning fee if they opt to bring outside food for the party.

Package downgrades are NOT allowed.

Package upgrades are permitted as long as they are completed at least 7 days before the party. Receiving a larger room is not always guaranteed if you wait to upgrade, as it is dependent on room availability.

The 30-minute additional time add-on is only for the Play Area, not the Party Room. This add-on is only available for 10:00 am, 10:30 am, 1:30 pm, and 2:00 pm parties only. Each additional 30-minute play time add-on is $100.

There are no double rooms included with any package. To get both sides of a double room, you must reserve two packages.

The birthday child is free in the birthday party package. Parents and siblings each take up spots in the number count of children and adults in any birthday package.

Birthday parties include access to both the Trampolines and the Playscape. The Arcade is not included in Birthday Party Packages and must be purchased separately.

Play-Area and Trampolines

The trampoline is for children only (17 and under). Adults may supervise from outside.

Strollers are allowed in the general areas but are prohibited in the play-areas.

No food or drinks are permitted in any play areas or cafe, they must stay in your party room.

Quick Links

Contact us

Birthday Party Terms

Playtopia Birthday Party Package Rules & Policies

Playtopia Code of Conduct:

All Adults, Children, and Infants are required to have a signed liability waiver to enter the facility.

All Adults, Children and Infants are required to wear socks inside the Facility. No Shoes or Bare Feet are allowed!

Payment Policies

A $300 DESPOIT IS REQUIRED TO BOOK YOUR PARTY AND IS NON-REFUNDABLE.

Remaining package balances must be paid at the beginning of the party before you can enter the room to set-up.

Any additional charges (e.g., add-ons, extra guests, etc.) incurred during the party must be settled at least 30 minutes before the end of the scheduled event time.

Party Policies:

You will receive only 15 minutes before the party to set up and decorate.

You are welcome to bring decorations but no taping, sticking or hanging on the walls or from the ceiling is allowed. All decorations must be free-standing.

All outside food must be nut and alcohol-free.

Playtopia does not guarantee fridge and/or freezer space available to store any outside food, beverages, or cakes. All outside food and drinks must be kept inside the room until serving time.

Piñatas or Face painting are prohibited. You must verify all party items, performers and activities with playtopia first.

All guests must leave the facility after their allotted party slot. Unfortunatley there is no playing alowed after party time.

A $50 charge will be applied every 10 minutes if the party host or the guests does not leave the Party Room right at the end of their party time.

There is NO ALCOHOL allowed inside or near the premises of Playtopia. Failure to comply with this policy will result in you being asked to leave the premises and the authorities being called.

Booking Policies:

It is your responsibility to ensure you are aware of all policies and deadlines, as well as that all details for your party are accurate and up to date.

The last day to upgrade your package, modify your current cake or pizza order, or add cake and pizza is 7 DAYS before the date of your party. After the 7-day deadline, we cannot guarantee that we can fulfill any requests regarding upgrades, cakes, and pizzas.

Under no circumstances can pizza or cake be added on the day of your party.

All party bookings are subject to a $20 cleaning fee if they opt to bring outside food for the party.

Package downgrades are NOT allowed.

Package upgrades are permitted as long as they are completed at least 7 days before the party. Receiving a larger room is not always guaranteed if you wait to upgrade, as it is dependent on room availability.

The 30-minute additional time add-on is only for the Play Area, not the Party Room. This add-on is only available for 10:00 am, 10:30 am, 1:30 pm, and 2:00 pm parties only. Each additional 30-minute play time add-on is $100.

There are no double rooms included with any package. To get both sides of a double room, you must reserve two packages.

The birthday child is free in the birthday party package. Parents and siblings each take up spots in the number count of children and adults in any birthday package.

Birthday parties include access to both the Trampolines and the Playscape. The Arcade is not included in Birthday Party Packages and must be purchased separately.

Play-Area and Trampolines

The trampoline is for children only (17 and under). Adults may supervise from outside.

Strollers are allowed in the general areas but are prohibited in the play-areas.

No food or drinks are permitted in any play areas or cafe, they must stay in your party room.

Quick Links

Contact us